Monitoring and managing your IT around the clock.
Set up is quick and easy just give our team a call to find out more.
So much is changing—users’ expectations, IT responsibilities, increased software audits and the growing demand for self-service. Remote Management by CIT (UK) offers around the clock monitoring, vulnerability scanning, patch management and automated maintenance.
Our 24/7 health check suite quickly identifies hardware issues such as disk failure, memory leaks and temperature controls. The service also monitors the operating system and running processes, including those that might be unstable or even harmful to the machine. If an issue is detected, an alert is automatically sent to our helpdesk team within a 30 minute window. We can also send a daily summary to your company to provide a full report on the health of your equipment.
Worrying about software updates and vulnerabilities are now a thing of the past with Remote Management. To improve reliability and increase security from outside threats, we automatically schedule important system updates and patches so you don’t have to worry about them. Automated maintenance tasks are scheduled to improve performance and increase your productivity.
Of course it doesn’t just end there. Combining our Remote Management services with an active service plan with CIT (UK) means that when an issue is identified, it can be handled and rectified quickly before things become more serious. An extension to monitoring and our maintenance service, our helpdesk support is ideal for companies with no in-house IT team.